FAQ

FAQs

Which payment methods do you accept in your store?


Um eine neue Frage hinzuzufügen, öffnen Sie die App-Einstellungen und klicken Sie auf den „Fragen verwalten”-Button.




Is your online payment and shop secure?


Our shop and website uses SSL certification. Our payments are managed through our integrated payment partner Stripe. Have a look at their page for more info. We also offer payment through PayPal, one of the most secure online payment partner around. FInally, you can chhoose to make a payment through your own bank if this is your prefered method of payment.




Can I find ROCKSACK sleeping bags in my city?


You can shop for ROCKSACK sleeping bags right here in our store. We've decided to keep our shop online for now, as we want to assure decent pricing for our customers on the one side, but also make sure we can provide a fair working wage & conditions within our business. If you are a distributor interested in working with us, don't hesitate to contact us, and maybe we can work something out.




Is the ROCKSACK sleeping bag a safe product for my baby?


We've tried to apply everything we know and have learned as parents to create a reliable and high quality product. Please refer to our information site to learn more about your baby's sleeping environment, about our ROCKSACK components, and our craftsmanship.




How does the Rent-A-Rocksack work again?





I want to learn how Rocksack contributes to mindful production and resource management!






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